Store Policy

Privacy and Safety Policy

At OMENS, we take your privacy and security very seriously. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and enjoyable! This Privacy and Safety Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

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1. Information We Collect

When you interact with our website and sign up for our newsletters we may collect the following types of information:

• Personal Information: This includes details such as your name, email address, billing and shipping address, phone number, and payment information. We collect this information when you place an order, sign up for an account, or contact us for customer support.

• Technical Information: We also collect data about your interactions with our website, such as your browser type, device type, and browsing activity. This helps us improve the user experience and customize the content to better suit your preferences.

• Cookies: We use cookies and similar technologies to collect data about your browsing habits and preferences. These cookies help us provide a personalized experience, remember your login details, and keep track of your shopping cart.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Fulfillment: To process and ship your orders, and to communicate with you about your purchase.

• Customer Service: To respond to your inquiries and provide support for returns, exchanges, and product-related issues.

• Marketing and Promotions: With your consent, we may send you updates about new products, special promotions, or exclusive offers. You can opt-out of these communications at any time.

• Improvement of Website: To enhance our website’s functionality and ensure that it meets your needs, we may use your data to analyze trends and patterns.

3. How We Protect Your Information

At OMENS we understand the importance of safeguarding your personal information. We use a variety of security measures to protect your data, including:

• Encryption: Your sensitive information, such as payment details, is encrypted using secure socket layer (SSL) technology to prevent unauthorized access during transmission.

• Secure Payment Processing: Payments are processed through trusted and secure third-party providers (e.g., Stripe, PayPal), which ensure that your financial data is handled securely.

• Access Control: Only authorized personnel within our company have access to your personal data, and they are required to handle it with care and in compliance with our privacy policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners in the following cases:

• Third-Party Service Providers: We may share your information with vendors and service providers who assist in order fulfillment, payment processing, and marketing. These partners are required to keep your information confidential and use it only for the purpose of providing services to you.

• Legal Compliance: If required by law, we may disclose your information to government authorities or other entities in response to legal requests, subpoenas, or court orders.

5. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can view and update your personal information at any time by logging into your account or contacting our customer service team.

• Opt-Out of Marketing: If you no longer wish to receive marketing emails or notifications, you can opt out by clicking the unsubscribe link in our emails or by contacting us directly.

• Request Deletion: You can request that we delete your personal information, though we may need to retain some data for legal or operational reasons.